Practical guides to AI chat for Shopify stores
Plain advice for store owners who want to answer shoppers faster without handing their store to a bot that guesses. No jargon, and no promises we cannot back up.
All guides
How to add an AI chatbot to your Shopify store
Choose an app, switch on the app embed, prepare your store data and test before launch.
What shoppers ask before they buy
The pre sale questions that come up again and again, and where each answer belongs.
AI chat without made up answers
Why chatbots invent answers, what grounding means, and how to test any chat app.
Live chat vs AI chat for small stores
Cost, cover, accuracy and effort compared, and when to use both together.
How much does a Shopify chatbot cost?
Per seat, per ticket and per conversation pricing, worked out at 300 and 1,000 chats a month.
Looking for setup steps?
Step by step instructions for Catchly itself, from installing to teaching the AI, live in the help center. To see how other chat apps compare on price and limits, read our comparisons.
Be one of the first stores on Catchly
Catchly is live on the Shopify App Store. Start on the Free plan, or try any paid plan free for 14 days. Billing goes through your Shopify invoice.